You can find the full list of accepted payment methods in our Payment Policy.

Orders are prepared within 1 to 3 business days.

An order can only be canceled before fulfillment has started. Please contact us at info@galvori.com as soon as possible. Once processing has started, cancellation is no longer possible and any return must follow our Return and Refund Policy.

Delivery may take longer during busy periods, holidays, adverse weather conditions or logistical issues on the carrier's side.

Contact our customer service at info@galvori.com within 30 days of delivery. Please include your order number, the product(s), the reason for the return and photos if available. Returns without prior approval cannot be accepted.

If a product arrives damaged or incorrect, we cover the return shipping costs. In all other cases, return shipping is paid by the customer.

Approved returns are refunded to your original payment method within 7 days of approval. Processing time may vary depending on your payment provider.